Questions & Answers


How can i change the cap or the size?

Please note that due to tax and duty calculation on our website, we need to cancel your order. You can then re-order the correct product and size. Your money will be refunded within 2 days.

How long does it take to get my money back?

Cancelled or rejected orders will be refunded within 2-5 days to your original payment method used during checkout. If you haven't received your refund within 5 days, please contact our customer support with your order number, starting with #

Why was my order canceled?

During checkout, we employ a fraud protection system. Any suspicious behavior may lead to order cancellations. If you require assistance in verifying your order, please contact our customer service. Cancelled orders will be promptly refunded, and you should receive your money back within 5 days.

Do I need to pay duties and taxes?

If you're outside the EU, you might need to pay customs duties and taxes in your country. Don't worry, our checkout has a calculator for the exact amount, and you can easily pay it on our site. No extra costs – just a smooth delivery process for your order!