Payment & Delivery
The following terms and conditions apply:
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Domestic deliveries (Germany):
For orders under 45 € shipping is 3,90 €
For orders over 45 € shipping is free if you ship to Germany.
Deliveries to foreign countries:
We offer two shipping methods to USA and Canada. You can choose standard shipping which will cost you 9,90 USD or Express shipping which will cost you 18,90 USD. For orders over 99 USD we offer free Express shipping. Standard shipping will take between 4-6 week whether Express will arrive to you between 3-5 days.
All other countries we offer standard shipping only.
For Austria we charge 3,90 € and free shipping is available from 45€. All other EU and NON-EU countries we charge you 5,90€ and free shipping is from 50€
All your orders will be shipped via Deutsche Post or DHL Express. You will receive a tracking code as soon as your shipments has been collected. Your order will be picked and packed within 24 hours or if there is another shipping date mentioned on the product site.
For customers outside EU we don´t charge VAT. You might have to pay VAT upon your shipment arrive, please make sure you check your country TAX regulations. Additionally if the value of your order exceed your country duty-free level you might have to pay customs duties as well. If you wish another shipping agency please reach out to us.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within please see above delivery periods to US, Canada and other countries. days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Due to Covid situation many countries are closed for the shipping method with the Deutsche Post. For countries which are open, the delivery dates might increase. Please make sure you check your local import restriction for shipments from Germany. If your country is closed for small packages, we could send your order with DHL Premium with an extra charge, which you have to ask separately. DHL Premium doesn´t guarantee the speed of your shipment nor doesn´t give any extra services. DHL Premium doesn´t mean your order will be delivered by DHL within your country. DHL is working with the local agencies depends on the country and the continent. For more information please contact us via email.
Deutsche Post tracks your shipment within Germany. As soon as it leavs Germany you have to track your tracking code with your local post service. Your order will be delivered either at home or at local post station depends on the country and your local conditions. Many countries don´t offer tracking of the shipment with the Deutsche Post. In such cases we don´t ship your order.
DHL Express (for USA & Canada only) delivers the order to your home address. DHL Express gets in touch with you upfront and you have several options how and when your shipment can be delivered. We don´t ship orders with P.O. Box address. Make sure you provide us your home address instead.
Accepted Payment options
- Payment via credit card
- Payment via PayPal
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
Our bank account:
LANDESSPARKASSE ZU OLDENBURG
IBAN: DE88 2805 0100 0093 0355 33
In case of questions, please contact us at the contact details mentioned in the Legal Notice.