Payment & Delivery
The products are delivered all over the world.
Dispatch costs (inclusive of legally applicable VAT)
Pick & Pack process:
Your order will be picked and packed within 48 hours. Orders placed on Friday-Sunday will be shipped on Monday. If you decide to cancel your order within 1 hour after your purchase, please inform us on [email protected] and provide your order number. Cancellations over 1 hour after the purchase won´t be accepted. If you made any address mistakes during the checkout process and it caused issues to deliver your parcel, it will extend the delivery time and refund requests won´t be accepted.
Deliveries to foreign countries:
For Pins you can additionally select economy shipping. Economy shipping will take between 4-6 weeks whereas Express will arrive to you between 3-5 working days. Express shipping might take a few days more if you live in Hawaii or cities with difficult access.DHL Express (for USA & Canada only) delivers the order to your home address. DHL Express gets in touch with you upfront and you have several options how and when your shipment can be delivered. We don´t ship orders with P.O. Box address. Make sure you provide us your home address instead.
To Netherlands, Belgium and Denmark a we use DHL Premium service. Premium shipping takes between 3-5 days.
You might have to pay taxes and duties on your purchase, please make sure you check your country regulations. Please note, if you decide not to pay import taxes and duties and choose to reject the parcel, you will not be refunded for your order.
Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 1 - 2 days, for deliveries abroad within please see above delivery periods to US, Canada and other countries. Days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
Accepted Payment options
- Payment via credit card
- Payment via PayPal
Further details on payment
If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.
Our bank account:
LANDESSPARKASSE ZU OLDENBURG
IBAN: DE88 2805 0100 0093 0355 33
In case of questions, please contact us at the contact details mentioned in the Legal Notice.