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Pick & Pack process: 

Your order will be proccesed within 48 hours. Orders placed on Friday-Sunday will be shipped on Monday. If you decide to cancel your order within 1 hour after your purchase, please inform us on info@famcapstore.com and provide your order number. Cancellations over 1 hour after the purchase won´t be accepted. If you made any address mistakes during the checkout process and it caused issues to deliver your parcel, it will extend the delivery time and refund requests won´t be accepted. 

Deliveries to foreign countries:

For pin items you can additionally select economy shipping. Economy shipping will take between 4-6 weeks whereas Express will arrive to you between 1-5 working days. Express shipping might take a few days more if you live in Hawaii or cities with difficult access. DHL Express (for USA & Canada only) delivers the order to your home address. DHL Express gets in touch with you upfront and you have several options how and when your shipment can be delivered. You might need to provide the copy of your ID for security reason. We don´t ship orders with P.O. Box address. Make sure you provide us your home address instead and you are responsible for the correctness of your address.

You might have to pay taxes and duties on your purchase, please make sure you check your country regulations. If you decide not to pay import taxes and duties and choose to reject the parcel, you will not be refunded for your order. If you don't provide your ID, the parcel will be returned to us and we deduct $25 from your refund for this return. 

Delivery periods

See delivery time on the chart above. Delivery time doesn´t include pick and pack process.
Please note that deliveries are not made on Sundays and holidays.